Strengthen Your Cyber Resilience: Key Resources for Small Businesses

The Australian Government has launched the Small Business Cyber Resilience Service, which provides free, tailored support to small businesses looking to enhance their cyber security and recover from cyber incidents. This is a crucial resource for businesses seeking to safeguard their digital operations and respond effectively to cyber threats. We encourage all members to explore these services and make the most of the available support.

What is the Small Business Cyber Resilience Service?
The Small Business Cyber Resilience Service (the Service) is an Australian Government initiative that provides free, tailored, person-to-person support for small businesses to improve their cyber security and recover from cyber incidents.

The Service has two core functions:
• To support small businesses to assess and build their cyber resilience.
• To support small businesses to recover after a cyber incident (for example, account compromise, phishing, hacking and ransomware),
with case management and device remediation.

Key Features of the Cyber Resilience Service:

Expert Support: Small businesses can connect with dedicated cyber security advisers who provide personalised advice on how to secure their digital operations and recover from cyber incidents such as phishing, account compromise, ransomware, and more.

How to Access the Service: Businesses can reach out for help by calling the Small Business Cyber Resilience Service helpline at 1800 595 170 or submitting a request online via idcare.org/smallbusiness.

Incident Response Assistance: For businesses currently facing live cyber incidents, the Australian Cyber Security Hotline at 1300CYBER1 offers immediate support, including guidance to mitigate damage and recover critical data.

Comprehensive Cyber Security Help: Whether recovering from a data breach, securing online accounts, or handling a ransomware attack, the service offers expert advice on cyber security best practices and how to recover from various incidents.

Additional Resources:

Fact Sheets: Dive into detailed fact sheets about the Small Business Cyber Resilience Service, outlining the available support and how businesses can benefit. Access the fact sheet here.

Q&A Document: For answers to common questions and to better understand the service, explore the Q&A document. It covers everything from eligibility to the types of incidents the service can assist with. Download the Q&A document here.

Cyber Security Advice and Best Practices: Access essential tips on strengthening your cyber defences, including securing devices, managing passwords, and following national cyber security guidelines. Learn more at cyber.gov.au.

Extended Government Support: This service complements other initiatives, such as the Cyber Wardens Program, offering additional resources and tools for businesses to stay informed and proactive about emerging cyber threats.

The Small Business Cyber Resilience Service is part of the Australian Government’s ongoing commitment to bolster the nation’s cyber security, as outlined in the 2023–2030 Australian Cyber Security Strategy. We strongly encourage small businesses to take advantage of these free services, ensuring they are prepared to manage cyber risks and have the necessary support to recover in the event of an incident. Access these valuable resources today to enhance your cyber resilience.