Whether you’re recommending a business or backing your own, nominate now!

This award is a tribute to the incredible legacy of Bill Bartley, a cherished and highly respected member of Master Electricians Australia. Bill was more than a MEA Council Member—he was a mentor, a friend, and a guiding light to countless contractors, electricians and apprentices. His passion for the industry, his generosity in sharing knowledge, and his unwavering support for our association made a lasting impact. While he is deeply missed, his spirit lives on in the lives he touched and the industry he helped shape. This award honours his dedication, kindness, and the lasting difference he made.

This award category celebrates a business demonstrating service excellence. It recognises and celebrates the impressive achievements of businesses that specialise in service and maintenance work. These contractors demonstrate exceptional dedication to customer satisfaction, deliver top-notch workmanship, and maintain efficient operational processes.

Judges will be looking for efficient processes and procedures, safety management systems, community impact, and customer feedback. We will also be looking for innovative approaches to projects, growth in the industry, customer base, turnover/revenue, number of staff and systems and processes.

Judging Criteria

• Marketing strategy
• Efficient operational processes and procedures
• Safety management system
• Customer feedback

^{Snapshot of key questions and some examples}

Bio questions

• When did the business commence operation?
• What sets your service-oriented approach apart in the electrical industry?
• What services do you offer?

Business Profile

• Business overview (e.g. further detail on services offered, business size, location, etc.)
• How does the business differentiate itself from competitors (product offering, marketing messages etc.)
• How do you know your customers are happy with your work (e.g. google reviews, customer testimonials, referrals etc.) Please upload evidence.

Health, Safety, Environment and Quality Management

• How do you demonstrate and promote your business commitment to its safety management system?

Business overview

• Please provide a summary of the business including locations serviced, staff numbers, services offered.
• What sets your service-oriented approach apart in the electrical industry?

Customer outcomes

• Provide examples (1 – 3) of how you achieve positive customer experiences in carrying out your business activities.

Safety

• How do you demonstrate and promote your business commitment to its safety management system?

Leadership & Management

• Provide an overview of the business leadership, training/development and culture.

Community Impact

• Describe how the business supports its local community.

Photos and references (Highly recommended)

• Optional – upload customer reviews / references
• Please choose files that are images or PDFs. If you wish to supply a video please email separately to events@mea.asn.au.
• Optional – upload photos of your logo, your team, office, recent projects and anything else you’d like to showcase to the judges
• If supplying images, please provide in JPEG/PNG/PDF

Award Nomination Resources